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Jigsaw Puzzles UK are affiliated
to Jigsaw Gallery Ltd
Jigsaw
Gallery has been established since 1993 and we
are now entering our 15th year as a retailer and our 10th
year online.
We are what you might call
a "bricks and clicks" business: Not only
can you buy online but also over the counter at our branch
in Surrey.
Jigsaw Gallery
are now established as a leading retailer in the puzzle
market. This year sees us continue to improve on a number
of aspects to help make your shopping experience with us
more pleasurable.
Product
Range : We already hold stock from ALL
the major leading brands.
As the years progress, we not only broaden our range from
these manufacturers but also plan to include new manufacturers,
in order to continue offering you the widest selection of
Jigsaw Puzzles on the internet.
If you are a manufacturer of Jigsaw Puzzles and would like
to discuss the possibility of including your range on our
website, please make contact by completing our Contact
Form and we will then take a look at how we can work
together.
Prices :
At Jigsaw Gallery we keep our prices low to offer you the
best value for money.
We do NOT offer "free shipping"
by building these costs into the puzzle price.
Shipping Worldwide
: Whilst we do our best to keep our shipping costs
low, our prices are simply a reflection of the charges made
to us.
We are constantly reviewing this situation to obtain the
best deal possible for our customers.
Customer
Service : Our dedication to providing you with
the best service is reflected in our high level of customer
satisfaction. We regularly receive glowing praise from customers,
and will always give you the opportunity to rate our service.
See our Customer
Feedback page for more details. When we do receive negative
comments, these are acted upon immediately and any problems
are rectified to the best of our ability. We also post a
regular customer service report which enables you to see
how we have acted on any comments you have made.
E-mail :
All emails are handled by Graham (affectionately known as
Mr Jig!) who answers e-mails personally and normally within
24 hours, often faster during office hours. He can be contacted
directly by clicking
here. You can also speak LIVE to Graham if you are on
the website and have a question.
Website : The website is maintained daily
by Graham c/o Global
Websuites Limited. Stock is updated every morning and
orders are processed 7 days a week.
Message
Board : We also provide a hugely popular Community
Chat Board. This has grown over the years into a great
place for jigsaw enthusiasts to meet and chat. There are
over 300 members and it is a good scource of information
about many aspects of Jigsaw puzzles.
Telephone : If you want to speak to a member
of staff in person, please feel free to call our main branch
on 020 8661 7597 and speak to our Branch
Manager Chris or one of his team.
Branches : We would love to see you in
our main branch based in Surrey. For more details on this
branch including how to get there, please read our branches
information page.
If you have any complaints
about the level of service you have received please use
any one of the above methods to let us know, and we will
do our best to rectify the problem. Should you still not
be satisfied, please feel free to contact our Chairman,
Steve Crosland
Thank you for visiting our
website, we look forward to hearing from you and processing
your orders soon! |