Jigsaw Puzzles UK are affiliated to Jigsaw Gallery Ltd

Jigsaw Gallery has been established since 1993 and we are now entering our 15th year as a retailer and our 10th year online.

We are what you might call a "bricks and clicks" business: Not only can you buy online but also over the counter at our branch in Surrey.

Jigsaw Gallery are now established as a leading retailer in the puzzle market. This year sees us continue to improve on a number of aspects to help make your shopping experience with us more pleasurable.

Product Range : We already hold stock from ALL the major leading brands.
As the years progress, we not only broaden our range from these manufacturers but also plan to include new manufacturers, in order to continue offering you the widest selection of Jigsaw Puzzles on the internet.

If you are a manufacturer of Jigsaw Puzzles and would like to discuss the possibility of including your range on our website, please make contact by completing our Contact Form and we will then take a look at how we can work together.

Prices : At Jigsaw Gallery we keep our prices low to offer you the best value for money.
We do NOT offer "free shipping" by building these costs into the puzzle price.

Shipping Worldwide : Whilst we do our best to keep our shipping costs low, our prices are simply a reflection of the charges made to us.
We are constantly reviewing this situation to obtain the best deal possible for our customers.

Customer Service : Our dedication to providing you with the best service is reflected in our high level of customer satisfaction. We regularly receive glowing praise from customers, and will always give you the opportunity to rate our service. See our Customer Feedback page for more details. When we do receive negative comments, these are acted upon immediately and any problems are rectified to the best of our ability. We also post a regular customer service report which enables you to see how we have acted on any comments you have made.

E-mail : All emails are handled by Graham (affectionately known as Mr Jig!) who answers e-mails personally and normally within 24 hours, often faster during office hours. He can be contacted directly by clicking here. You can also speak LIVE to Graham if you are on the website and have a question.

Website : The website is maintained daily by Graham c/o Global Websuites Limited. Stock is updated every morning and orders are processed 7 days a week.

Message Board : We also provide a hugely popular Community Chat Board. This has grown over the years into a great place for jigsaw enthusiasts to meet and chat. There are over 300 members and it is a good scource of information about many aspects of Jigsaw puzzles.

Telephone : If you want to speak to a member of staff in person, please feel free to call our main branch on 020 8661 7597 and speak to our Branch Manager Chris or one of his team.

Branches : We would love to see you in our main branch based in Surrey. For more details on this branch including how to get there, please read our branches information page.

If you have any complaints about the level of service you have received please use any one of the above methods to let us know, and we will do our best to rectify the problem. Should you still not be satisfied, please feel free to contact our Chairman, Steve Crosland

Thank you for visiting our website, we look forward to hearing from you and processing your orders soon!